Terms of Use / Terms & Conditions

Welcome to the official website of Qinwan Hotel & Suites, located in Bahria Town Phase 8, Rawalpindi. By accessing or using our website, booking a room, or using any of our services, you agree to be bound by the following Terms and Conditions.

Please read them carefully.

1. General Information

Qinwan Hotel & Suites (“we”, “our”, or “the Hotel”) operates this website to provide information about our accommodation, services, facilities, and to allow for online bookings.

2. Acceptance of Terms

By accessing this website, using our services, or making a reservation, you agree to comply with and be legally bound by these Terms & Conditions and our Privacy Policy.

If you do not agree with any part of these terms, please do not use our website or services.

3. Booking Policy

All bookings made through our website are subject to availability and confirmation.
A valid payment method (credit/debit card or other accepted forms) may be required to secure a reservation.
Guests must be 18 years or older to make a booking.
Check-in and check-out times will be specified during the booking process and must be adhered to unless otherwise agreed.

4. Cancellation & Refund Policy

Cancellations must be made in accordance with the cancellation terms provided at the time of booking.
Refunds, if applicable, will be processed based on the cancellation timeline and the room rate plan selected.
Non-refundable bookings or promotional offers may not be eligible for cancellation or refund.

5. Guest Conduct

Guests are expected to behave in a respectful and lawful manner.
Smoking is prohibited
Damage to property, disturbance to other guests, or violation of hotel rules may result in penalties, eviction, or legal action.

6. Website Use

You may use our website for personal, non-commercial purposes only.
You agree not to copy, reproduce, republish, or distribute any content from our website without prior written consent.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

7. Privacy Policy

We respect your privacy and handle your personal data in accordance with our Privacy Policy.

By using this website or providing us with your information, you consent to the collection and use of your information as described therein.

8. Limitation of Liability

Qinwan Hotel & Suites will not be liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of this website or services.
We do our best to ensure the accuracy of the information on our site, but we do not guarantee that all information is always complete, accurate, or up-to-date.

9. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of our website after any changes means you accept the new terms.